Quality is our pride
Center Tel specializes in long-term client relationships, providing sales, tech support, and cost-effective Nearshore solutions.
At Center Tel BPO, we are committed to turning your communication challenges into effective solutions. Our multilingual expertise, customer-centric approach, and exceptional quality set us apart. Whether you need sales support, customer care, or multilingual interpretation, we’re here to help you achieve your goals. Join us and discover how we can drive your success together.
Services
Interpretation
Professional interpretation services in English, Spanish, Mandarin, Arabic, Portuguese, Russian, Haitian Creole, French, Korean, Vietnamese, German, Italian, Japanese, and more.
Our customers are highly satisfied, as evidenced by over 2 million minutes of successful interpretation.
TAX PREPARATION
TAX PREPARATION, RETURNS & REFUNDS
FAST, ACCURATE & KNOWLEDGEABLE ADVISORS
Providing reliable and efficient tax services for more than a decade, Toro Taxes is minority owned and operated and proud to support our local communities. We are professional and dedicated to keeping our services fast and accurate. We offer assistance with tax preparation and tax return filing, helping you get the maximum refund.
Our tax advisors are experienced, understanding, and personable. We strive to answer any questions and present a clear picture of what you get from our tax services.
Tech Support
We streamline the process, making it quick and easy for customers to resolve their technical issues. From Tier 1, 2, and 3 troubleshooting to case management, community monitoring, help desk, and escalation assistance, we enable you to address issues more efficiently, resulting in reduced customer effort.
Sales inbound and outbound
Creating a service and sales environment can be a challenging task. Many selling strategies require agents to push products and services toward the end of a call, disrupting the customer experience and hindering agent performance. At CTT, we provide our clients with a sales model that thrives in a service-oriented environment, simultaneously enhancing the customer and agent experience.
Reasons to choose us
Professional Expertise
At Center Tel BPO, we have a highly experienced and trained team across various sectors. Our experience ensures high-quality service and an in-depth understanding of your customers’ needs.
Multilingual Solutions
We offer interpretation services in a wide range of languages, allowing you to reach a global audience. This is essential for expanding your reach and providing quality customer service in multiple languages.
Adaptability and Flexibility
We understand that your business needs may change over time. We provide flexible solutions that can adapt as you grow, face seasonal fluctuations, or adjust your business objectives.
Commitment to Quality
Our unwavering commitment to quality is supported by rigorous quality control processes and ongoing evaluation. We strive to exceed expectations and ensure customer satisfaction.
We’re different
What sets us apart is our unwavering passion for excellence and innovation in every customer interaction. We’re not just a call center; we’re your strategic partner in effective communication. Our personalized attention, dedicated team, and expertise in multilingual services are just the beginning. What truly distinguishes us is our unrelenting commitment to quality and continuous improvement. At Center Tel BPO, we don’t just deliver results; we build long-term trust-based relationships. Trust us to take your service to the next level and experience the difference that only Center Tel BPO can deliver.
At Center Tel BPO, we’re proud to have a global presence in over 58 countries. Our reach spans continents, ensuring we can serve your communication needs wherever your business takes you. With our multilingual expertise and commitment to quality, we’re your trusted partner for effective customer communication worldwide.
Countries
Languages
Are you ready to be part of our family?
contact
«Satisfied with the quality of medical interpreters with experience that they give us in order to give the best quality to our clients».
«We are extremely satisfied with their quality of service. We now get all our translation and survey projects done by CENTER-TEL BPO».
«Very satisfied with the service provided by Center-Tel BPO, they help me a lot to control appointments for revisions of our clients’ trucks and locate commercial loads for our company».
Lewes, DE